Hotel Housekeeping Jobs in London 2023: Your mission will be to take satisfaction in producing the best possible presentation of the hotel’s guest rooms and public areas, ensuring consistency in our standards, and exceeding guest expectations at all times. You will begin by focusing on guest rooms and will have the option to expand your knowledge to encompass public spaces, laundry, and cloakrooms to become a well-rounded, multi-skilled Guest service Agent.
You will be accountable for
- Taking care of all of our visitors’ needs in accordance with our service standards, while seizing every chance for unique personalization
- Guest requests, belongings, and personal goods are handled with the highest care, security, and secrecy.
- We take pride in displaying our public areas while maintaining the highest standards of cleanliness.
- Engaging in meaningful dialogues that will inspire us to create unforgettable experiences for our guests.
- The meticulous preparation of guest clothes and staff uniforms/garments
- We always prioritize our guests.
Your key responsibilities & contributions will be:
to have the guest rooms and public areas ready
- Ensure that all specified areas are cleaned and presented within the time limit indicated and in accordance with our service standards.
- In the rooms, replenish minibar glasses, mugs, and silverware.
- Report any maintenance or cleanliness issues through the proper channels, and follow up to ensure that problems are resolved.
- In compliance with our service standards, examine and return occupied rooms, stayovers, and departing rooms.
- To complete audits of occupied rooms and departure rooms.
- In collaboration with the HOH porters, ensure that service areas are kept tidy and clear.
- To clean and maintain all public areas to the required standard (including corridors, staircases, guest lifts, guest toilets, and any other hotel public areas).
To assist in our guest cloakrooms
- Give directions and help with all guest inquiries.
- Handle guests’ property with care, accuracy, and efficiency.
- Contact security if you have any concerns or problems with visitor items.
- Ensure that all necessary goods are kept clean and refilled.
- Cleaning of guest restrooms and public spaces nearby.
To assist in the laundry and with valet services
- Collecting, processing, and distributing guest laundry, dry cleaning, and pressing.
- Assist guests with packing/unpacking/room moves.
- Guest shoes are being polished.
- All products must be accurately recorded and charged.
- Sewing and clothing mending.
- Correctly operating laundry equipment.
- Assisting in the management of linen stocks and inventory.
- Process and distribute staff uniforms accurately, communicating damage and missing items.
- Ensuring that all communications with visitors adhere to our service standards.
- Knowing everything there is to know about hotel services and facilities to share with our visitors.
- Ensure that master room keys are used safely and securely.
- Other responsibilities as assigned by Housekeeping leadership.
What you will need to do in this role:
Essential
- Kneeling, pushing, tugging, lifting, carrying, reaching, standing, and walking are all common activities.
- The capacity to prioritize and organize one’s time.
- Capable of working under pressure and at a rapid rate.
- Warm, passionate, and cheerful personality capable of developing trusted relationships with others.
- A ‘can-do’ attitude and the ability to adapt to change.
- Problem-solving skills.
- Pay close attention to the details.
- Highly responsible and capable of following directions precisely, while also working autonomously with little supervision.
- The urge to expand your knowledge of public places, laundry, and cloakrooms.
Desirable
- Experience in the hospitality business of at least one year is preferred. And a minimum of 6 months in housekeeping.
- Flexibility. Monday through Sunday, I work 40 hours. Capable of working multiple shifts (weekends, mornings, and/or evenings) and assisting with extended hours if necessary.
- Excellent communication abilities.
Please keep in mind that we value flexibility and multitasking, and you may be requested to perform different jobs from time to time to help us fulfill the demands of our guests and employees.
What’s in it for you?:
- Being a part of The Savoy family has its own culture.
- We will believe in you, empower you, and help you reach your full potential.
- You will benefit from possibilities for training and development.
- We hold social gatherings on a regular basis.
- Competitive Salary and benefits package, which includes a pension and life insurance.
- Laundry and dry cleaning services for uniforms.
- 31 vacation days (including public holidays).
- Restaurant for colleagues.
- Colleague fitness center.
- Program for employee help.
- Scheme for cycling to work.
- Discounts at the Savoy Hotel and Accor hotels.
- Last but not least, you will be working with an EXTRAORDINARY group of people.
People Also Ask
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How much do hotel housekeepers make in the UK?
average of £10.66 per hour.
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What qualifications do you need for hotel housekeeping?
Outstanding communication and organizing abilities. Excellent interpersonal and problem-solving skills. Extremely responsible and dependable. ability to work well as part of a team.
