Founded in 1894, City, University of London is a global university committed to academic excellence with a focus on business and the professions and an enviable London location.
The city attracts around 20,000 students (over 40% at the postgraduate level) from over 150 countries and staff from over 75 countries.
In the past decade, the City has nearly tripled the proportion of its total academic staff producing world-class or internationally-recognized research. During this period City has made significant investments in its academic staff, its property, and its infrastructure and continues to work towards its vision of being a leading global university.
This is an exciting time to be involved in Student Counseling, Mental Health, and Outreach Services. The service comprises four teams – Student Counselling, Mental Health, Disability and Neurodiversity, and the Service Administration Team. Collectively, the teams provide expert advice, guidance, and psychological support to students during their time at university.
Student Health & wellbeing engagement Responsibilities
You will provide the initial point of contact for students who wish to access support through the Student Counselling, Mental Health, and Accessibility Service, offering guidance on support available to students, including reasonable adjustments, disability-related Funding, welfare, and counseling. You will carry out key administrative processes, ensuring that students receive timely contact and support and that records are kept up-to-date and GDPR compliant.
Details of the person
You will gain an understanding of the challenges faced by students with disabilities in higher education and an awareness of relevant legislation. You will have experience providing excellent customer service, preferably in a similar role, as well as experience working in an international, culturally diverse community. Exceptional record-keeping skills and attention to detail are required with the ability to handle a busy and varied workload.
Student Health & wellbeing engagement Additional information
The city offers a sector-leading salary, pension scheme, and benefits including a comprehensive staff training and development package.
Last Date: 11 September 2023 at 11:59 PM.
Interviews are scheduled on 23 September 2023.
City, University of London is committed to promoting equality, diversity, and inclusion in all its activities, processes, and culture for our entire community, including staff, students, and visitors.
We welcome applications regardless of gender, sexual orientation, disability, marital status, race, nationality, ethnic origin, religion, or social class. For more information about our approach to fostering an inclusive environment, please visit our Equality, Diversity, and Inclusion pages.
What factors affect student well-being?
Risk factors for well-being
These include individual factors (e.g. personal experiences), parental factors (e.g. parental educational attainment), and environmental factors (e.g. learning environment). Many of these factors are interrelated, often leading to a snowball effect.
What does student well-being consist of?
Well-being describes a state of overall mental and physical health, strength, resilience, and well-being to function well at work and personally.